Scotland Tour
Frequently Asked Questions

To book a space on one of our single or multi day group tours, simply click on the tour you’d like to enjoy (Click here for Group Tours)

From there, select the date you’d like to start your tour and click book. This will then take you through to a secure booking page for you to input your details and secure your tour date

To book either a fully Private Multi Day Vacation crafter especially for you or a 1 Day Exploration with pick up and drop of at your Accommodation, simply send an email to info@scotlandswild.com

One our dedicated Scotland Adventure Creators will be straight back in touch to help you along the way

As the weather can be unpredictable at times in Scotland, for your day tour we recommend you bring light waterproof clothing and sturdy hiking boots or shoes. You may also want to bring midge repellent as during certain times of year (primarily April - September) the midges may irritate you. If you’re lucky enough to get a nice sunny day, then some sun cream would be great. If it’s during the colder months, then some warm clothing, gloves and a hat may also be useful.

We ask all clients to arrive at least 15 minutes early for your trip around Loch Lomond & the Trossachs National park, this ensures a prompt departure. If you’re going to be late, get in touch as soon as possible on +44 1389 513467 and we will see about getting you on anther tour if there is availability. This is not a guarantee though

For our daily group tours we meet all clients at the tour start locations. No pick up service is offered

If you have a Fully Private Tour booked then we will arrange to have you picked up and dropped off from your accommodation anywhere in Scotland

For Balloch Tour Departures there is free public parking at the Tour Start location

For Glasgow and Edinburgh, there are parking facilities within walking distance, though these are private companies or local councils and will charge for parking

As you explore Scotland, there will be plenty of locations to stop to use the facilities. We won’t ever be that far away. In some locations there may be a small charge for the use of the bathroom, set by local authorities to help with the upkeep of the facility

For our scheduled Group Tours, we have a minimum age limit of 12 years old.

If you have children under 12 who you’d like to take on a Day Tour, we recommend getting in touch info@scotlandswild.com and asking about a fully private tour for you and your group.

There will be no need to bring any lunch as you’ll be stopping off at a lovely wee place in the Highlands for some lunch

On the daily group Tours, there is space for everyone to have a rucksack or handbag so you can carry your essentials. If you have a suitcase or any form of larger luggage, then do get in touch before booking to find out if we still have space to store it during your trip

If you are late for your tour, the cancellation policy will apply. If on the day, you believe you will be late, do get in touch as soon as possible on +44 1389 513467 and we will see about getting you on anther tour if there is availability. This is not a guarantee though

For all Tour options any cancellation by you must be made in writing, by email or by a letter sent using a “signed for” method of postage.  Only the person who made the booking may cancel the booking.

Single Day Group Tours

Any cancellation for our Single day group tours 8 or more days before the tour start day, you will be issued a full refund

Cancelling between 4 and 7 days before the tour start date you will be issued a 50% refund

Cancelling 3 days or less of the tour, full payment is needed.

In the event of not showing up for your single day group tour for the Tour Check-in time, you will be charged 100% of the cost 

Multi-Day Group Tours

Any Cancellation of a multi-day group tour, 16 or more days before the tour start day, you will be issued a 90% refund of the total tour cost

Cancelling 15 days or less, you must pay 100% of your total booking price

In the event of not showing up for your multi-day group tour, you will be charged 100% of the cost 

Fully Private Tour of any duration

For Fully Private Tours of any duration, Cancelling 61 or more days before the start date of your Private Tour, you must pay 25% of your total price

Cancelling from 60 to 31 days before the start date of the Private Tour, you must pay 50% of your total price

Cancelling 30 days or less, including on the day of the Private Tour, you must pay 100% of your total price

Should one or more member of your group cancel, it will increase the per person cost of those still travelling and you will be liable to pay this increase.

Please note: that certain arrangements may not be amended after they have been confirmed and any alteration or cancellation could incur a cancellation charge of up to 100% of that part of the arrangements in addition to the charge above, regardless of when the trip is cancelled. If this is the case, we will show evidence of lost money

Please Note: We highly recommend buying appropriate Travel Insurance to cover you for every eventuality, such as though not limited to, you being unable to participate in your tour, falling ill or not being able to travel with us due to flight cancellation.

To see all our T&C’s, check them out here

We don’t provide travel insurance, though we highly recommend taking out appropriate travel insurance for any vacation to Scotland