Browse our scheduled tours, choose the tour that suits you, select an available departure date and complete the secure online booking process.

Your booking is confirmed when the required payment has been received and we issue your booking confirmation.

Private tours are created specifically for you and your group. Tell us where you would like to go, your preferred dates and anything that is particularly important to you, and our team can help create the itinerary.

For our current scheduled day tours, a 50% payment is normally required when booking, with the remaining balance collected automatically 8 days before departure.

For our current scheduled multi-day group tours, a 25% deposit is normally required when booking, with the remaining balance collected automatically 15 days before departure.

Always check the individual tour page and your booking confirmation for the payment terms applying to your particular booking.

Most Scotland's Wild scheduled group tours have a minimum age of 12 years.

Our Puffin Boat Trip & Castle Day Tour is an exception and is suitable for travellers aged 7+.

Travelling with younger children? A private tour may be a better option because the itinerary can be designed specifically for your group.

On our scheduled tours, Adults are aged 18+ and Youth tickets are for ages 12–17.

Individual tours can have different minimum ages, so please check the relevant tour page before booking.

Our current scheduled tours operate with a maximum of 16 guests.

Keeping groups small makes it easier to get out of the vehicle regularly, explore locations on foot and spend more time interacting with your guide.

First check your junk or spam folder.

If you still have not received your booking confirmation within 24 hours of making payment, contact us so that we can check your booking.

Please arrive at the stated meeting point at least 15 minutes before departure.

This allows your guide to check everyone in and helps the tour leave the city on time.

Scheduled group tours use fixed city-centre meeting points. Hotel collection is not offered for scheduled group departures.

Private tours can have different collection arrangements, which will be agreed as part of your itinerary.

Contact us as soon as you know there may be a problem.

Tours need to leave at their scheduled departure time and we cannot guarantee that a late guest can join the tour elsewhere. If you miss the departure, the applicable cancellation and no-show terms apply.

There are public and commercial parking options in Edinburgh, Glasgow and Inverness, but parking is not provided as part of your tour and charges may apply.

If you are driving to the meeting point, allow extra time for parking and walking to the departure location. The city-specific departure pages above contain more information.

Scotland's weather can change quickly, particularly in the Highlands and islands. Bring comfortable footwear with good grip and clothing that allows you to spend time outdoors.

A light waterproof layer is useful throughout the year. During colder months, bring warm layers, a hat and gloves. In warmer weather, sun protection can also be useful.

Many of our tours include walking on paths, grass, woodland, coastal or historic-site terrain, which can sometimes be wet or uneven.

Vehicle luggage space is limited for safety and practical reasons, particularly on multi-day tours.

Please check our dedicated luggage page before travelling for the current suitcase dimensions, weight allowance and information about storing excess luggage in Edinburgh, Glasgow or Inverness.

Most itineraries include time to purchase food during the day, but the lunch stop and available options vary depending on the tour and route.

You are welcome to bring your own cold food or snacks if you prefer. Check your individual tour page for any tour-specific meal information.

Active Sightseeing means we aim to get you out of the vehicle regularly rather than seeing Scotland entirely through a window.

Depending on the tour, this can include short woodland walks, coastal paths, castle grounds, viewpoints, waterfalls and historic sites.

The amount of walking varies significantly between tours, so check the “Is this tour right for me?” information on your chosen tour page before booking.

Walking requirements vary from one itinerary to another. Some tours include only short walking sections, while others require guests to be comfortable walking for around an hour on uneven or occasionally steep terrain.

If you have concerns about mobility, fitness or any particular access requirement, contact us before booking and tell us which tour you are considering.

Yes. Our booking terms require you to have appropriate travel insurance for your trip.

Your cover should be suitable for your circumstances and should include areas such as cancellation, medical expenses and disruption to your travel arrangements.

Many attraction admissions on our scheduled tours are deliberately kept separate from the advertised tour price. This lets you decide which optional attractions you would like to enter.

Some journeys also include services such as ferry crossings as part of the tour. Because inclusions vary, the What's Included section on your individual tour page is the best source for your particular itinerary.

No. Where an attraction is listed as optional and paid separately, you can choose whether you would like to purchase admission.

Your guide will explain the options available during your departure. Opening times and access can also vary by date and season.

No. Our small-group touring vehicles do not have onboard toilets.

Your itinerary includes opportunities for bathroom breaks throughout the day. In some locations a small local charge may apply for use of public facilities.

Seats on scheduled group-tour vehicles cannot normally be pre-booked.

If you have a particular requirement that may affect where you can safely sit, please contact us before travelling.

Bottled drinks, hot drinks with a secure lid and cold food can be brought onto the vehicle.

Please help us keep the vehicle clean and comfortable for everyone travelling.

Not necessarily. Many tours travel through remote parts of the Highlands and islands where mobile reception can be intermittent or unavailable.

If there is something important you need available during the day, save it to your device before leaving the city rather than relying entirely on mobile data.

Highland and island travel sometimes requires flexibility.

Weather, road closures, accidents, ferry disruption, attraction closures or other operational circumstances can require us to alter a route, schedule or stop.

Where changes are necessary, we will make reasonable efforts to provide a suitable alternative and keep the quality of your Scotland experience as close as possible to the planned itinerary.

Yes. On our current scheduled multi-day tours we hold rooms with trusted accommodation partners and can arrange options such as Twin, Double, Single and Family rooms, subject to availability.

Accommodation details and costs are provided separately from the advertised tour price.

Yes, but please contact us before making your reservation.

The exact overnight area used by the group can vary between departures. Independently booked accommodation should normally be within approximately 3km of the group's accommodation location so that morning collections and evening drop-offs remain practical.

When Scotland's Wild arranges accommodation through our regular partners, breakfast is normally included unless we tell you otherwise.

If you arrange your own accommodation, check directly with the property to see what your room rate includes.

The required ferry journeys are included on our current Orkney, Lewis & Harris and Skye & Hebrides itineraries where they form part of the advertised tour transport.

Ferry schedules can be affected by weather or operational conditions, so always check the individual tour page for the inclusions applying to your itinerary.

Scheduled day tours, scheduled multi-day tours and private tours have different cancellation terms.

Cancellations must be made in writing and should be made by the person who made the booking.

Because cancellation charges depend on the type of booking and how close you are to departure, please use our current Terms & Conditions for the applicable refund and payment periods.

Contact us in writing as soon as possible if you need to request a change.

We will do our best to help, but changes cannot always be guaranteed. Some amendments may involve additional costs or supplier charges.

Occasionally. Scotland's weather, roads, ferry network and seasonal attractions mean some flexibility is necessary.

Routes, timings, attractions or services may sometimes need to change because of circumstances such as adverse weather, road closures, supplier changes or ferry disruption.

Our current booking terms specify a minimum of 4 travellers for scheduled single-day and multi-day group tours to operate.

It is uncommon for us to need to cancel for this reason, but if the minimum is not reached we may offer an alternative available tour or a refund in accordance with our Terms & Conditions.

You are responsible for reaching the stated meeting point before the scheduled departure time.

If you are not present when the vehicle needs to depart, your booking may be treated as a no-show under the applicable cancellation terms.

If you think you may be late, call us immediately.